Save time & resources
Remove reliance on spreadsheets and drive efficiencies in billing and accuracy in statements, budgeting, and reporting. Produce invoices, statements and letters, and deliver them directly to your customers online.
Simplify your processes
Simplify the process of calculating service charges and deliver accurate billing, better budgeting and enhanced, auditable reporting. Introduce automation and intuitive workflows and reduce reliance on manual processing tasks such as spreadsheets.
Improve customer satisfaction
Achieve transparency in your service charge calculations and meet legislative requirements with your billing. Improve customer satisfaction and confidence in your service by delivering timely, easy to understand, transparent information to your customers.
Are you losing control of your service charges and putting your organisation at risk?
We understand the importance of delivering fair and transparent service charges to your residents. With new government regulations promoting fairness and transparency, MRI Service Charges is built for the unique needs of the housing sector to provide accurate and transparent service charge bills by enabling the fair calculation, apportionment, and collection of fixed and variable charges to tenanted, leasehold and freehold properties.
MRI Service Charges, exclusively designed for housing management providers is a reliable, web-based service charge solution that eases the burden of managing service charges by removing the need to use outdated spreadsheets to automate the processing of service charges – producing accurate, fair, and compliant billings.
Give your customers confidence in your services and increase your organisation’s efficiency by reducing the time and costs needed to produce service charge bills. Gain traceability and enable rapid decision-making with a comprehensive service charge management solution that is better for you, your customers, and your organisation.
Simplify the complexity and improve the transparency of your service charges.
Comprehensive and Reliable
Empower your teams to deal with complex charges across multiple properties and tenure agreements, produce budgets, reports and accounts efficiently and deliver consistent, accurate calculations and outputs every time.
Transparent and Auditable
Automate the manual processing of charges and accounts and gain visibility of key information across your organisation. Each extracted data point is linked to source information, providing a complete audit trail that paper-based processes and spreadsheets can’t offer.
Flexible and Capable
Manage and simplify all types of social housing service charges, from standard to complex, to better serve customers. Your teams can easily import data, generate billings and produce reports using integrated customer records and a single-system view.
Powerful, automated tools to improve the accuracy and transparency of your service charges.
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Cloud-hosted
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Flexible integration
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Automate processes
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Easily configurable
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Feature-rich
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Transparent & Compliant
Cloud-hosted
Cloud-hosted
A cloud-based purpose-built solution that can be used as a standalone solution or with your housing management and finance systems.
Flexible integration
Flexible integration
Easily integrates with MRI and third-party housing management systems and finance solutions.
Automate processes
Automate processes
Removes the administration burden of calculating and awarding costs. Action what’s needed and when.
Easily configurable
Easily configurable
User-friendly with an intuitive, easy-to-use interface, users can be up and running with minimal training.
Feature-rich
Feature-rich
Cost management, charges calculator, forecasting, reporting, invoice generation, and payment records.
Transparent & Compliant
Transparent & Compliant
Delivers clear and transparent information about charges and a fully accessible, recorded audit-trail
45+
years of experience in the social housing sector
850+
social housing clients in the UK and Ireland
200+
local authorities supported by MRI technology
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Find out more about MRI’s range of technology solutions designed specifically for social housing providers.